Privacy Notice

Why should I read this?

Our Privacy Policy describes our privacy commitments to our users and explains how we collect, use, and handle your personal data when you use our services.

What information do you collect about me?

When you login to our website, we collect your name and e-mail address and some information about your Podio account: your Podio user ID, the number of your Podio organizations and your Podio price tier. If you choose to share more information about you in your personal profile (such as billing information or credit card details), we collect that information as well. With your consent, we will use cookies and similar technologies to collect information about your browser and your IP-address. You can find more information about that in our Cookie Policy.

How will you use my information?

We use your information to give you access to the Momentum products and to send you e-mails about changes or technical issues that may affect platform performance. With your consent:

  • We use the information collected by cookies and similar technologies to analyze how you use our platform with the aim to improve our technical support by resolving technical issues faster and more effectively.
  • We e-mail you information about the Momentum products, such as notifying you about new or improved features.
  • We send you reminders, for example when your trial is about to expire or when you have to renew your External app permission in Podio.

How long do you keep my information?

We will erase your information 1 month after your trial has expired or when your subscription has been cancelled. 

With whom do you share my information?

The products of Momentum are built on top of several cloud services. We have to share your information with those services to make Momentum work. These services include:

  • Podio: All of our add-ons are integrated with Podio's platform. 
  • Heroku: Controls server capacity and performance.
  • Logentries: Collects logs, for example system and web logs.
  • Google: Our cloud storage.
  • RedisLabs: Improves system performance by caching popular information.
  • Logentries: Collects logs, for example system and web logs.

Where do you keep my information?

We keep your information at one of Amazons’s datacenters in Dublin, Ireland.

Which rights do I have?

  • Access: You can request a copy of the information that we hold about you. 
  • Correction: We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
  • Erasure: You can demand that we erase your information. We are not allowed to erase information about you that the law requires us to keep.
  • Data portability: You can ask us to transfer your information from our IT environment to another, either to another company’s or your own. This does not apply to information about you that the law requires us to keep.
  • Withdrawing consent: You can withdraw your consent for sharing your usage data or receiving marketing information at any time. You can do that by sending an e-mail to
  • Complaints: You can lodge a complaint with us or your local data protection authority at any time.

How can I exercise my rights?

  • Non-Admin users: If you would like to exercise any of the above rights, please contact the admin of your organization. Since the admin of your organization is responsible for your information, Momentum needs to have the permission of the admin of your organization to help you exercise your rights.
  • Admins: If you would like to exercise any of the above rights, please email or write to us at If you would like to lodge a complaint with your local data protection authority, please contact the authority directly.

How to contact us

We employ a Data Protection Officer who is responsible for all data protection issues inside Momentum. If you have any questions about this policy, how we use your information, or your data privacy rights, please contact our Data Protection Officer. You can do that under the following address: 

Data Protection Officer
Pieterjan Muller
Roeselbergdal 49
3012 Wilsele, Belgium

Changes to this policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 2019-07-29.

**By using our website, you confirm you have read and accept our privacy policy.**